Return Policy

How do I return an item?

Please contact customer service for more information on returning an item.

We normally do not accept returns on our products, but if you feel you have received an incorrect or damaged product, please contact us. 

If we do make an exception and approve a return, product must be returned in the same condition in which it was shipped.

Please be aware if you feel something is wrong with a product or cigar you must contact us within five business days of delivery.